DCR Systems partnered with Mike Johnson’s Hickory Toyota in March of 2008 to open the state of the art Mike Johnson’s Collision Center in Hickory, North Carolina.
Mike Johnson’s Collision Center has the unique designation of being a Toyota Certified Collision Center. We earned this designation by having met , strict benchmarks and excellence standards that span customer satisfaction, technician training and certification, shop productivity, tools and equipment, process efficiency, safety and environmental considerations.
Utilizing a DCR patented process consisting of lean manufacturing principles, we possess world class equipment, technology, and software to keep up with the ever changing complexities of collision repair. Our team members are continuously trained and certified, enabling them to provide a high level of consistent service and quality.
Our renowned customer support goes above and beyond collision repair to give our customer’s an exceptional experience and peace of mind. We handle all communications with insurance providers, reserve rental vehicles, provide repair status updates, and provide towing assistance. We also provide a 24 hour phone service that is ready to assist you in any need.
At Mike Johnson’s Certified Collision Center we repair all makes and models of vehicles. We are proud to service the local areas of Hickory, Lenoir, Morganton, Conover, Newton and we are about one hour away from Charlotte.
To Deliver a World Class Customer Experience while Repairing Your Vehicle Using Vehicle Specific Manufacturer Procedures
A Guaranteed Completion Date that Eliminates the Guesswork
Verified & Documented Quality Assurance for Each Step in the Repair Process
Lifetime Written Warranty on Service and Parts